In the most recent presidential election, frustrated Americans sent their S.O.S. in the form of a vote. That single vote was the mechanism for their voice to be heard. As stewards of community resources, charged with providing services to all residents, it begs us to ask the questions: What segments of your community have “silent voices”? Does your entire community feel the services are fair and equitable, and that you’re meeting their needs? Who are you not serving, and how do you know you’re not serving them?

DW Recreation Consulting presented an educational session at both the Illinois and Ohio State Parks and Recreation Conferences on this topic, and is scheduled to present it at the National Recreation and Parks conference in 2019. Join us as we explore some ‘pulse strategies’ and create a plan that can help you listen to and engage with the diverse perspectives across your entire community.